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Refund Policy

Thank you for shopping at Elza Dance Academy. We always strive to offer the highest quality products. However, if your item arrives defective or damaged, you are eligible for a return.

🔸 Return Policy:

Returns are accepted only for defective or damaged products.

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You have 14 days from the date of delivery to request a return.

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The product must be unused and in its original packaging.

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Personalized products (e.g. custom-printed items) are non-refundable.

💰 Refunds:

Refunds are issued to your bank account or payment card after we receive and inspect the returned item.

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Return shipping costs are the responsibility of the customer.

How to request a return?

Contact us via e-mail: danceacademybyelza@gmail.com

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Or call us – contact information is available on our website.

 

The return address: 55-330, Poland, Wroblowice, Janusza III 11/1

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